six8s Privacy Policy

Information We Collect

When you register for and use a six8s account, we collect a range of personal information that is necessary to verify your identity, process your transactions, and deliver a safe and personalised gaming experience. The information we collect falls into the following categories:

We collect only the minimum information necessary to fulfil the purposes outlined in this Privacy Policy. We do not request sensitive personal data such as biometric data, health records, religious or political affiliations, or any information unrelated to the operation of a gaming account.

How We Use Your Data

six8s processes your personal data only for clearly defined and legitimate purposes. We do not use your data in any way that is incompatible with the purposes for which it was originally collected. The primary purposes for which we use your information are as follows:

1. Account Creation and Management: To register your account, verify your identity, maintain your account profile, and enable you to log in securely to the six8s platform.
2. Age and Identity Verification (KYC): To confirm that you meet the minimum age requirement of 18 years and that the identity details you have provided are accurate and genuine, in line with our responsible gaming obligations.
3. Payment Processing: To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other accepted payment methods, and to maintain accurate financial records of all transactions.
4. Platform Delivery and Personalisation: To deliver the casino, sports betting, and live dealer services you have requested, and to personalise your experience based on your game preferences and activity history.
5. Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, underage access, account takeover attempts, and other forms of abuse or unauthorised platform use.
6. Responsible Gaming: To monitor gaming patterns for indicators of potentially harmful behaviour, to enforce deposit limits, loss limits, self-exclusion periods, and cooling-off periods you have set, and to proactively contact players where our monitoring identifies signs of problem gambling.
7. Customer Support: To respond to your queries, resolve complaints, process account requests, and maintain a record of support interactions for quality assurance purposes.
8. Regulatory and Legal Compliance: To comply with applicable anti-money laundering (AML) obligations, to respond to lawful requests from law enforcement or regulatory authorities, and to maintain records required by law.
9. Marketing Communications (where you have opted in): To send you promotional offers, bonus notifications, tournament announcements, and platform updates via email or SMS, provided you have given your explicit consent to receive such communications.
10. Platform Improvement and Analytics: To analyse aggregated, anonymised usage data to understand how players interact with the six8s platform, to identify technical issues, and to improve the overall user experience.

Data Sharing & Third Parties

six8s does not sell, rent, or trade your personal data with any third party for commercial gain. We share your information only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.

• Payment Processors: When you make a deposit or withdrawal, your transaction details (payment reference, amount, account identifier) are shared with the relevant payment processor — such as bKash, Nagad, Rocket, Upay, or your bank — solely to execute the transaction. These providers operate under their own privacy policies and are independently responsible for the data they handle as payment principals.
• Game Studio Providers: To deliver casino and live dealer content, technical session data (session token, game identifier, bet amounts) is exchanged with licensed game studios including Pragmatic Play, Evolution Gaming, Ezugi, Spribe, NetEnt, and Microgaming. These studios are contractually prohibited from using your data for any purpose other than delivering the game session.
• Identity Verification Partners: To fulfil our KYC obligations, your identity documents and personal details may be processed by a third-party identity verification service. All such partners are contractually bound to process your data solely for verification purposes and to maintain appropriate data security standards.
• Fraud Detection Services: Technical data including IP addresses, device fingerprints, and behavioural patterns may be processed by fraud detection tools to identify suspicious activity. No personally identifiable data beyond what is technically required is shared for this purpose.
• Law Enforcement and Regulatory Authorities: six8s will disclose personal data to law enforcement agencies, financial intelligence units, or other competent authorities where we are legally required to do so, or where disclosure is necessary to prevent or investigate a serious crime. We will notify affected players of such disclosures where we are legally permitted to do so.
• Business Transfers: In the event that six8s undergoes a merger, acquisition, or sale of all or a substantial part of its assets, player data held at the time of the transaction may be transferred to the acquiring entity as part of the business assets. Players will be notified of any such transfer and the applicable privacy arrangements within a reasonable period.

Cookies & Tracking Technologies

six8s uses cookies and similar lightweight tracking technologies to ensure the platform functions correctly, to protect account security, and to understand how players interact with our services. We do not use third-party advertising cookies or cross-site tracking technologies.

Strictly necessary and security cookies are deployed automatically as they are essential to the safe operation of your account. Performance and preference cookies are deployed on the basis of our legitimate interest in operating a functional platform; these do not require separate consent as they carry no advertising or profiling purpose.

You may manage or delete cookies at any time through your web browser's settings. Please note that disabling strictly necessary cookies will prevent you from logging in to your six8s account and will disable core platform functionality. Disabling preference cookies will cause the platform to revert to default display settings on each visit.

Data Retention

six8s retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:

When the applicable retention period expires, six8s will securely delete or anonymise your personal data such that it can no longer be associated with your identity. Anonymised, aggregated data (where individual players cannot be identified) may be retained indefinitely for statistical and platform improvement purposes.

Data Security

six8s implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security framework includes the following measures:

• SSL/TLS Encryption in Transit: All data exchanged between your browser or app and the six8s platform is encrypted using SSL/TLS protocols, preventing interception by third parties during transmission.
• Encryption at Rest: Personal data stored on six8s servers — including identity documents, financial records, and account credentials — is encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Access to personal data is restricted to authorised six8s staff with a documented operational need. All staff with data access are subject to confidentiality obligations and are trained in data protection best practices.
• Secure Password Storage: Account passwords are stored as one-way cryptographic hashes and are never stored or transmitted in plain text. six8s staff cannot retrieve your password — only a secure reset process is available.
• Two-Factor Authentication: SMS-based two-factor authentication (2FA) is available to all registered players and is strongly recommended. Where 2FA is enabled, account access requires both your password and a one-time code sent to your registered mobile number.
• Fraud Monitoring: Automated fraud monitoring systems analyse login patterns, transaction behaviour, and device characteristics in real time to flag and investigate suspicious account activity.
• Regular Security Audits: six8s conducts periodic internal and third-party security reviews of its platform infrastructure, data storage systems, and access control procedures to identify and remediate vulnerabilities.
• Data Breach Response: In the event of a data breach affecting your personal information, six8s will notify affected players without undue delay once the nature and scope of the breach has been assessed, and will take all reasonable steps to contain and remediate the incident.

Your Privacy Rights

As a registered player on the six8s platform, you have the following rights with respect to your personal data. These rights may be exercised by contacting the six8s support team via 24/7 English live chat or by emailing [email protected].

1. Right of Access: You have the right to request a copy of the personal data that six8s holds about you. six8s will provide this information within 30 days of a verified request, free of charge for the first request in any 12-month period.
2. Right to Rectification: If any of your personal data held by six8s is inaccurate or incomplete, you have the right to request a correction. Identity data corrections will require supporting documentation before they can be processed.
3. Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent for consent-based processing. This right is subject to six8s's legal obligations to retain certain data for AML, KYC, and regulatory compliance purposes as described in Section 5.
4. Right to Restrict Processing: You may request that six8s restricts the processing of your personal data in certain circumstances — for example, while an accuracy dispute is under investigation — without requiring full deletion.
5. Right to Data Portability: Where processing is based on your consent or the performance of a contract with you, you have the right to receive your personal data in a structured, commonly used, machine-readable format for transfer to another service provider where technically feasible.
6. Right to Object: You have the right to object to the processing of your personal data where it is carried out on the basis of six8s's legitimate interests. six8s will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
7. Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing emails or SMS), you may withdraw that consent at any time without affecting the lawfulness of prior processing. Withdrawal of consent does not affect other processing activities carried out on different legal bases.
8. Right Not to Be Subject to Automated Decision-Making: six8s may use automated processes to detect fraud or enforce responsible gaming limits. Where such automated processing has a significant effect on your account, you have the right to request human review of the decision.

Marketing Communications

six8s sends marketing and promotional communications — including bonus offers, tournament announcements, seasonal promotions (such as Eid, Pohela Boishakh, and Victory Day special offers), and platform news — strictly on an opt-in basis. We will never send you promotional communications unless you have explicitly indicated your consent to receive them at the time of registration or via your account settings.

Marketing communications from six8s are delivered via the following channels, subject to your specific consent for each channel:

• Email: Promotional offers, bonus activation reminders, tournament invitations, and platform updates sent to your registered email address.
• SMS: Time-sensitive promotional alerts and account notifications sent to your registered Bangladeshi mobile number.
• On-Platform Notifications: Personalised offer banners and in-lobby promotion cards displayed within your logged-in session on the six8s platform. These are considered part of the core platform experience and are presented to all logged-in players.

You may opt out of email and SMS marketing communications at any time by:

• Using the unsubscribe link included at the bottom of every marketing email sent by six8s.
• Replying STOP to any SMS promotional message received from six8s.
• Updating your communication preferences directly within the notification settings section of your six8s account profile.
• Contacting the six8s support team via 24/7 English live chat and requesting removal from all marketing lists.

Minors & Age Restriction

The six8s platform is strictly restricted to individuals aged 18 years and above. six8s does not knowingly collect personal data from individuals under the age of 18. Our KYC verification process — which requires submission of a valid Bangladesh National ID — is designed in part to confirm that every registered player meets the minimum age requirement before any deposits or gaming activity are permitted.

If six8s becomes aware that personal data has been collected from a player who is under the age of 18, the following steps will be taken immediately:

• The account will be permanently suspended and access to the platform will be blocked.
• Any deposits made by the underage player will be refunded in full to the originating payment method.
• All personal data associated with the account will be securely deleted, except where retention is required for AML compliance or to support any related investigation.
• Where the circumstances warrant, the matter may be referred to appropriate authorities.

Policy Updates & Contact

six8s reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law or regulatory guidance, or improvements to our platform and services. When material changes are made to this Privacy Policy, six8s will:

• Publish the revised Privacy Policy on the six8s website with an updated effective date prominently displayed at the top of the document.
• Notify registered players of material changes via their registered email address at least 14 days before the changes take effect.
• Where a change involves a new or expanded use of your personal data that requires consent, request fresh consent from affected players before the new processing activity begins.

Your continued use of the six8s platform after the effective date of any Privacy Policy update constitutes your acknowledgement of the revised policy. If you do not agree with any change to this Privacy Policy, you may close your account in accordance with Section 8 of the Terms & Conditions and request deletion of your data subject to the retention periods described in Section 5 of this policy.

If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or need to report a potential data protection concern, please contact the six8s data team via the following channels:

• Email: [email protected] — please include "Privacy Request" in the subject line so your query is directed to the appropriate team.
• Live Chat: 24/7 English live chat support is available directly on the six8s platform. Live chat agents can handle routine privacy enquiries and will escalate formal data rights requests to the data team.